HRIS Specialist

Summary

Custodian of the full-suite of HR Ecosytem (including Workday almost full suite as our HR Information Systems, ServiceNow HRSD, Workato, Workplace by Meta and many more), the team consistently deliver new enhancement and process improvement on systems to support operations.
Leveraging on the latest technology and innovation to support Candidate and Employee Lifecycle events and enhance the candidate/employee experience, we constantly collaborate with our partners and stakeholders to develop innovative technical solutions to meet business needs and also provide guidance to our HR Team being the subject matter experts in relation to our HR Eco-System.

Job Description

Process/ System Improvement

• To work on respective systems within our HR EcoSystem on enhancement and automation to improve work efficiency.
• Develops, builds, tests, implements, maintains and enhances HR Information Systems configuration and security.
• Be the go-to person on the assigned systems in supporting stakeholders and users for their requirements.
• Partner with HR process owners to review and streamline business process.
• Develops information systems involving integration of multiple platforms, vendor products and technologies.
• Ensure knowledge on assigned system are well managed within HR and Company.

System maintenance

• Provide support on HR Ecosystem related issues experienced by users.
• Maintains quality and consistency of data of our HR Information Systems and other employees related systems.
• Troubleshoots, analyses, detects, identifies and corrects technical problems and deficiencies.
• Provide timely updates on systems related and escalate on systems risks.
• Runs scheduled reports and creates reports as needed.

Project management

• Assists in the preparation of proposals to develop new systems and/or operational changes.
• Coordinate for and support Project leads in managing team members, appointed vendors and implementers on related HR Projects. 

Vendor management

• Coordinates and collaborates with vendor in resolving system problems and enhancement requests.
• Manage & maintain good working relationship with different vendors both appointed and un-appointed.
• Keep abreast of new releases and updates of the systems, propose enhancements and roll-out for stakeholders.

End users training

• Develops user test cases and training curriculum regarding the HR Information Systems.

Others

• Work in different teams for HR projects and initiatives
• Participate in HR activities and events.

Desirable skills:

• Knowledge of software development lifecycle
• Knowledge of the latest trends in information technology
• Knowledge of programming eg. Python, Java, C/C#/C++, Markup, JSON etc.

Requirements:

• Bachelor’s Degree in Computer Science/Information Systems/Human Resource discipline or relevant background preferred
• Fresh Graduates are welcome to apply
• Having 1-2years of relevant HRIS support experience or with exposure to HR Systems like Workday or equivalent HR systems, ServiceNow, Chat Bot development (Workato) will be an advantage  
• Self-motivated, good team player and able to work independently.
• Able to work multi-task, work well under pressure and deliver within tight timeline.
• Good analytical problem solving skills.