foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWHAT YOU WILL OWN:
- Reports to the Central Sales Operation Manager, responsible for achieving sales targets via team leaders' performance and proper lead distribution.
- Manage a group of team leaders through coaching, performance management and strong leadership.
- Supports the management team in collecting data, managing leads and providing insight
- Data Analysis in order to review and optimize sales executive conversion rate and sales
- Achieve sales targets through strong leadership and maximizing team output
- Set hiring standards, conduct interviews, manage agent performance and continuously improve conversion rates.
- Prepares daily, weekly and monthly performance reports and presents them to relevant stakeholders.
- Familiar with CRM system (salesforce)
REQUIREMENT
- Bachelor and/or master's degree
- At least 2+ years of relevant experience
- English Language fluency required
- Able to speak Bahasa/Mandarin (depending on the requirements)
- Analytical and number orientated. You are process-oriented and data-driven
- Thrives in high-paced, fast-moving environments and can make quick, assertive decisions
- Outstanding attention to detail, and strong organizational skills
- Highly proficient with MS Office with strong Excel skills
- Ability to work and navigate Salesforce and any other CRM tools
- Willing to take on additional tasks assigned
